Customer Service Agents in Iloilo City Urgent hiring - Iloilo City

Monday, 19 June 2017

Item details

City: Iloilo City, Iloilo
Salary: PHP 16,000

Contacts

Contact name Marianne Vallejos
Phone 09175813674

Item description

OVERVIEW
Serves customers by providing product and service information; resolving product and service problems.
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
You should be able to handle a chatty customer one moment and an angry customer the next.
You should be able to roll with the punches and let the bad stuff slide off of them with ease (after providing a solution, of course).
In addition, you may also need to have some of your agents work challenging hours: holidays, nights and weekends.
Flexibility is key.
SALARY: up to 16k basic pay
SKILLS REQUIREMENTS
Bachelors degree / College Level
or equivalent combination of education and experience
Ability to adapt to a changing environment and handle multiple priorities
Excellent writing and analytical skills
Good Communication skills is a must!
Good luck and expect to be screened over the phone.